At Prestige Care, we are committed to delivering safe, high-quality, person-centred support. We work to continually monitor, review, and improve our services to ensure we meet regulatory standards and the individual needs of the people we support.
Our Commitment to Quality
Person Centered Care
Person-centred care at the heart of everything we do
Trust
Safe, consistent and reliable support
Quality
Continuous improvement in service delivery
Transparency
Transparency and accountability in all areas of practice
Regulatory Compliance
We operate in line with:
Regulation and Inspection of Social Care (Wales) Act 2016 (RISCA)
Care Inspectorate Wales (CIW) requirements
Social Care Wales standards
Code of Professional Practice for Social Care Workers
Safeguarding & Safety
Robust safeguarding policies and procedures
Clear reporting and escalation processes
Risk assessments tailored to individuals
Partnership working with local safeguarding teams
Promoting positive risk-taking where appropriate
Quality Assurance Systems
We maintain quality through:
Regular audits of care plans, medication, and records
Service monitoring and spot checks
Incident reporting and learning reviews
Service user, family, and professional feedback
Regular service evaluations and improvement planning
Staff Training & Development
Mandatory induction and ongoing training
Supervision and annual appraisals
Social Care Wales-approved qualifications
Continuous professional development
Values-based recruitment approach
CIW Inspection Report
Please see link to our most recent inspection Report:
Contact Us
We’re here to help. Whether you’re looking to make a referral, or simply want to find out more about who we are and what we do, get in touch and our experienced and dedicated team will be happy to assist.